Pump repair and maintenance department capacity increased to meet growing demand
Industrial pump repair and maintenance specialist, IPS Newcastle, has announced a major expansion of its pump department in response to demand from UK industries. The department has increased its capacity by 50% within the company’s 135,000ft2 facility, driven by increased demand from water utilities and critical infrastructure sectors such as mining.
According to the company, this expansion maximises its position as a cost-effective, rapid-response alternative to OEM pump repair services, particularly for key players in the water industry, including United Utilities and Northumbrian Water.
“We operate a tight ship here,” said Brian Tait, Head of the Pump Department. “We offer what others in the industry struggle to match — a high-quality, economical alternative to OEM repairs or replacements. Water utilities are realising the value we bring, not just in cost savings, but in fast turnaround and long-term reliability.”
IPS Newcastle’s expansion will create new skilled jobs in the North East, which it says supports the company’s mission to deliver sustainable, high-quality repairs while contributing to the region’s economy and aligns with the company’s aim to boost its profile as a trusted partner for critical infrastructure and to grow its market share in the UK market.
IPS says a key differentiator for the company is its ability to deliver bespoke pump overhauls, emergency repair services, and complete electromechanical solutions, encompassing both pump and electric motor systems. Unlike OEMs tied to specific brands, IPS Newcastle offers cross-brand capabilities and claims shorter lead times and competitive pricing.
One example that highlights the company’s capabilities occurred just before Christmas. Northumbrian Water faced a pump failure that risked disrupting the water supply to thousands of homes. IPS Newcastle’s emergency response team was able to restore full service within hours, averting a major holiday crisis and demonstrating the impact of fast, dependable support.
“In today’s climate, extending the life of existing assets is not just economical – it’s essential,” said Craig Hutton, Area General Manager at IPS Newcastle. “Our clients are beginning to understand that with IPS, they can get ‘as new’ or even better performance without the cost and delay of full replacement.”
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